Privacy Policy

Last Updated: November 12, 2025

Travelsmartdominican.com (“we,” “us,” “our,” or “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website travelsmartdominican.com (the “Website”).

Please read this Privacy Policy carefully. By using the Website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through forms or email
  • Subscribe to our newsletter or updates
  • Request information about Dominican Republic travel or eVisa services
  • Create an account (if applicable)
  • Use our services or interactive features

This information may include:

  • Full name
  • Email address
  • Phone number
  • Nationality
  • Passport information
  • Travel dates and details
  • Payment information (processed through secure third-party providers)
  • Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and browsing actions, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website addresses
  • Pages viewed and time spent on pages
  • Date and time of visit
  • Device information
  • Geographic location data

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. These may include:

  • Essential Cookies: Necessary for the Website to function properly
  • Analytics Cookies: Help us understand how visitors use our Website
  • Functionality Cookies: Remember your preferences and settings
  • Marketing Cookies: Track your browsing habits to deliver relevant advertisements

You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the Website.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide Services

  • Respond to your inquiries and requests
  • Provide information about Dominican Republic travel and eVisa requirements
  • Process transactions and send related information
  • Deliver customer support and assistance

2.2 To Improve Our Website

  • Analyze usage patterns and trends
  • Enhance user experience and Website functionality
  • Develop new features and services
  • Monitor and prevent technical issues

2.3 To Communicate With You

  • Send administrative information, updates, and notices
  • Provide newsletters and promotional materials (with your consent)
  • Respond to your comments and questions
  • Send important notices about changes to our services or policies

2.4 For Legal and Security Purposes

  • Comply with legal obligations and government requests
  • Protect against fraud, unauthorized transactions, and other illegal activities
  • Enforce our Terms and Conditions
  • Protect the rights, property, and safety of our Company, users, and others

2.5 For Marketing and Analytics

  • Personalize your experience on our Website
  • Conduct market research and analytics
  • Send you targeted advertisements (with your consent where required)

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Payment processors
  • Email service providers
  • Web hosting companies
  • Analytics providers
  • Customer support platforms

These service providers are contractually obligated to use your information only as necessary to provide services to us and must maintain the confidentiality of your information.

3.2 Government Authorities

We may share information with government agencies, immigration authorities, or official bodies when:

  • Required by law or legal process
  • Necessary to comply with visa or travel documentation requirements
  • Responding to lawful requests from public authorities

3.3 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

3.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

3.5 Aggregated or De-identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you for research, marketing, or other purposes.

4. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country or jurisdiction where data protection laws may differ. By using our Website, you consent to the transfer of your information to countries outside your country of residence.

We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider in determining retention periods include:

  • The nature of the information collected
  • The purpose for which it was collected
  • Legal and regulatory requirements
  • Our legitimate business interests

When we no longer need your information, we will securely delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Correction

You have the right to access and request correction of your personal information we hold.

6.2Deletion

You may request deletion of your personal information, subject to certain legal exceptions.

6.3 Data Portability

You may request a copy of your personal information in a structured, commonly used format.

6.4 Objection and Restriction

You may object to or request restriction of certain processing of your personal information.

6.5 Withdraw Consent

Where processing is based on consent, you may withdraw your consent at any time.

6.6 Opt-Out of Marketing

You may opt out of receiving marketing communications by:

  • Clicking the “unsubscribe” link in our emails
  • Contacting us directly at [Your Contact Email]
  • Adjusting your account settings (if applicable)

6.7 Do Not Track

Some browsers have “Do Not Track” features. Currently, our Website does not respond to Do Not Track signals.

To exercise any of these rights, please contact us using the information provided in Section 12.

7. GDPR Compliance (For European Users)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

  • Consent: You have given clear consent for specific processing purposes
  • Contract: Processing is necessary to fulfill our contractual obligations
  • Legal Obligation: Processing is required by law
  • Legitimate Interests: Processing is in our legitimate business interests and does not override your rights

You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.

8. CCPA Compliance (For California Residents)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and share
  • Right to delete personal information we have collected
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at [Your Contact Email].

9. Security of Your Information

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. These measures include:

  • Encryption of sensitive data
  • Secure socket layer (SSL) technology
  • Regular security assessments
  • Access controls and authentication procedures
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Children’s Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

11. Third-Party Websites and Services

Our Website may contain links to third-party websites, including:

  • Official government websites (e.g., Dominican Republic immigration portals)
  • Social media platforms
  • Payment processors
  • Other travel-related services

We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected through our Website.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will:

  • Update the “Last Updated” date at the top of this policy
  • Notify you of significant changes via email or prominent notice on our Website
  • Obtain your consent where required by law

Your continued use of the Website after changes are posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Data Protection Officer

If required by applicable law, our Data Protection Officer can be reached at:
Email: [email protected]

15. Consent

By using our Website, you consent to our Privacy Policy and agree to its terms.

This Privacy Policy was last updated on November 12, 2025. Please check this page regularly for updates.